Refund Policy

PLEASE NOTE: You have 30 days from the date you ordered the product to return it if not satisfied 100%. The item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
To be eligible for a refund or exchange, you must first email us within 10 days of receiving the products at info@levitate-usa.com with pictures of the damaged items and the brief explanation for returning the item. Upon the receipt of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.

Lost or Stolen Packages
Levitate USA LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Levitate USA will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item, email us at info@levitate-usa.com

Shipping
To return your product, you should mail your product to:

Levitate USA - PO BOX 14951 Clearwater, FL 33766 - info@levitate-usa.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.